Privacy Policy

Invia Consulting Pty Ltd trading as Invia Legal Operations ACN 650 268 438 (Invia) is an Australian business which provides legal operations consulting services.

The Australian Privacy Principles contained in the Privacy Act 1988 (“APPs”) govern the way in which we handle your personal information (being information that identifies an individual, for example names, email addresses and phone numbers). This privacy policy sets out how we handle and protect the personal information of clients, contractors and suppliers (or potential clients, employees, contractors and suppliers), users of our website, and other individuals we deal with in the course of providing our services, in accordance with the APPs. All references to ‘us’, ‘we’ and ‘our’ in this policy are references to Invia. All references to ‘you’ and ‘your’ in this policy are references to our clients, contractors, suppliers (or potential clients, employees, contractors and suppliers), users of our website, and other individuals we deal with (on our own or on our clients’ behalf) in the course of providing our services.

We may make changes to this privacy policy at any time by posting the updated terms on this website. The updated privacy policy will take effect immediately on posting. By visiting or using this website at any time after any update, you agree to the updated version.

If you have any questions regarding this policy, please contact us using the details provided below in the ‘Contact us’ section of this policy.


We collect and hold personal information about you which enables us to provide you with our professional services, act on our clients’ behalf, or otherwise do business with you.

The type of personal information we collect and hold about you may include:

a. your name and contact details (such as your phone number, postal address, email address and business contact details);

b. your age and gender;

c. your occupation, position description and professional background (such as your expertise and professional qualifications);

d. a record of any correspondence or communication we have with you;

i. if you are a client or potential client, any additional information which relates to you that you have either provided to us directly or instructed us to obtain.

e. if you are a contractor or supplier (or potential contractor, supplier or employee), any other information which we believe is reasonably necessary to enable us to make an assessment as to whether to do business with or employ you; and

f. if you use our website, we may collect the following information about you:

i. details of your visit to the website, including traffic data, location data, blogs and resources accessed by you; and

ii. any information you provide in registering for an event, service or other communication.

Personal information may be collected in a number of ways, including from you directly in emails, phone calls, via cookies on our website, from or a third party or publicly available sources. Where provided by a third party, we will, if reasonable, notify you of that fact and advise the purpose for which we will use that information If you provide us with personal information about another individual, you must first obtain their consent to do so, based on this privacy policy.


Sensitive information is information includes information such as your racial or ethnic origin, political opinion or religious belief, membership of political association or trade union, sexual orientation or criminal record. If we collect sensitive information about you, we’ll only use it for the primary purpose for which it was collected, with your consent or as authorised by law.


We use your personal information in the course of providing and improving our services and otherwise conducting our business, including marketing.


We may also use your personal information to promote and market our services and business to you, including through electronic methods such as email. You may opt out of our mailing lists at any time by emailing us.


We use security measures to prevent unauthorised use of, or access to, personal information which is stored by us.


If you’d like to access or correct your personal information which is held by us, or have concerns or complaints, please contact us. If you are not satisfied with our response to your concern or complaint, you may also lodge a complaint with the Office of the Australian Information Commissioner:

by phone: 1300 363 992; or
online at:


If you have any queries regarding this privacy policy or the way we handle your personal information, or to seek access to or correction of your personal information, or lodge a complaint, you can contact us at