Invia Consulting Pty Ltd trading as Invia Legal Operations ACN 650 268 438 (Invia) is an Australian business which provides legal operations consulting services.
If you have any questions regarding this policy, please contact us using the details provided below in the ‘Contact us’ section of this policy.
THE KINDS OF PERSONAL INFORMATION WE COLLECT AND HOLD
We collect and hold personal information about you which enables us to provide you with our professional services, act on our clients’ behalf, or otherwise do business with you.
The type of personal information we collect and hold about you may include:
a. your name and contact details (such as your phone number, postal address, email address and business contact details);
b. your age and gender;
c. your occupation, position description and professional background (such as your expertise and professional qualifications);
d. a record of any correspondence or communication we have with you;
i. if you are a client or potential client, any additional information which relates to you that you have either provided to us directly or instructed us to obtain.
e. if you are a contractor or supplier (or potential contractor, supplier or employee), any other information which we believe is reasonably necessary to enable us to make an assessment as to whether to do business with or employ you; and
f. if you use our website, we may collect the following information about you:
i. details of your visit to the website, including traffic data, location data, blogs and resources accessed by you; and
ii. any information you provide in registering for an event, service or other communication.
Sensitive information is information includes information such as your racial or ethnic origin, political opinion or religious belief, membership of political association or trade union, sexual orientation or criminal record. If we collect sensitive information about you, we’ll only use it for the primary purpose for which it was collected, with your consent or as authorised by law.
HOW WE USE AND DISCLOSE PERSONAL INFORMATION
We use your personal information in the course of providing and improving our services and otherwise conducting our business, including marketing.
USE OF PERSONAL INFORMATION FOR MARKETING PURPOSES
We may also use your personal information to promote and market our services and business to you, including through electronic methods such as email. You may opt out of our mailing lists at any time by emailing us.
SECURITY OF PERSONAL INFORMATION
We use security measures to prevent unauthorised use of, or access to, personal information which is stored by us.
ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION
If you’d like to access or correct your personal information which is held by us, or have concerns or complaints, please contact us. If you are not satisfied with our response to your concern or complaint, you may also lodge a complaint with the Office of the Australian Information Commissioner:
by phone: 1300 363 992; or
online at: www.oaic.gov.au